HOW DO ADD-ON's WORK?
To include one or more of the add-on’s to your reward level please add the price of the add-on(s) to the price of the reward level you are selecting.
For example: If you want one Grafton EDC Pen ($29) and one three pack of refill cartridges ($7), the total amount you should pledge is $36.
Or
If you want two Grafton EDC Pens ($55), one three pack of refill cartridges ($7), and a Porter Key Knife ($18) the total amount you should pledge is $80.
Please note that when you place your pledge there won’t be a place to specify what add-ons you are selecting, BUT once the campaign is over you will be sent a survey to collect your shipping address and order details, including what add-ons you purchased.
Last updated: November 09, 2015 22:01
WHAT REFILLS DOES THE GRAFTON TAKE?
The Grafton takes the Everyman branded Grafton refills (the included cartridge), Fisher Space Pen refills and the standard size Pilot G2 refills. There is a really good chance it also takes other refills, but we have yet to identify them :)
Last updated: November 09, 2015 22:01
HOW DO ADD-ON’s WORK?
To include one or more of the add-on’s to your reward level please add the price of the add-on(s) to the price of the reward level you are selecting. For example: If you want one Grafton EDC Pen ($29) and one three pack of refill cartridges ($7), the total amount you should pledge is $36. Or If you want two Grafton EDC Pens ($55), one three pack of refill cartridges ($7), and a Porter Key Knife ($18) the total amount you should pledge is $80. Please note that when you place your pledge there won’t be a place to specify what add-ons you are selecting, BUT once the campaign is over you will be sent a survey to collect your shipping address and order details, including what add-ons you purchased. Last updated: Tue, Nov 10 2015 1:01 am EST
WHAT REFILLS DOES THE GRAFTON TAKE?
The Grafton takes the Everyman branded Grafton refills (the included cartridge), Fisher Space Pen refills and the standard size Pilot G2 refills. There is a really good chance it also takes other refills, but we have yet to identify them :) Last updated: Tue, Nov 10 2015 1:01 am EST
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.